Data Breach

Notification of Privacy Incident

Stratford Medical Centre wishes to advise of data breach as the result of a Phishing Email scam on 04/08/2022.

A cyber security expert was engaged to conduct an independent investigation into the event. Investigations confirmed that while computer systems and clinical software remain secure, we are unable to eliminate the possibility of disclosure of information sent to or from the practice by email.

In some instances, this may include information such as name, address, date of birth and Medicare number, and any medical information that may have been e mailed to or from us.

Steps that individuals may consider taking to protect themselves include:

• Be aware of emails and telephone calls from people requesting your personal details, (especially things like your date of birth, residential address, email address, username or passwords which are often used to verify your identity).
• Urgently and routinely update passwords, pin numbers, and use multi-factor authentication where possible.
• Contact IDCare on 1300 432 273 or visit www.idcare.org who can provide you with additional guidance on the steps you can take to protect yourself from identity fraud.
• Contact Australia’s three credit reporting agencies (Equifax, Illion and Experian) to confirm if your identity has been used to obtain credit without your knowledge or to request for a credit ban to be put in place.

If you have any concerns about what has happened or would like further information, you can contact:
Practice Manager – Michelle Gralow
07 4058 2264

PO Box 250
Stratford, QLD 4870